FAQs

Do your machines come with attendants?

1

We offer the option to have an attendant added on to your package. That being said, it is not necessary, the machine will be all set up for you.

What sizes are the designs?

2

Designs will vary in size and can be no larger than 3 x 4.5 inches

What if the machine jams?

3

Your satisfaction is our only goal! If the machine jams we will work with you to find a solution.

Can I make color changes to your non-custom pieces?

4

Absolutely, with NO extra charge.

What happens with leftover prints?

5

Any leftover prints are yours to keep!

Can I provide my own art?

6

Absolutely, we love a fellow artist!

What is a golden ticket/coin?

7

The golden ticket or coin is a fun way to ensure guest participation with your machine! The ticket/coin entitle the receiver to a special gift provided by the couple.

What is your cancellation policy

8

All payments are non-refundable. Rescheduling is allowed if requested in writing within 45 days of your original event date, and the new event must occur within 12 months of cancellation, subject to availability.

What is the golden ticket/coin?

9

Hidden among the fun, this special ticket/coin unlocks an exclusive gift (picked from the bride/groom) creating excitement, sparking curiosity, and keeping guests coming back for more. It turns a simple interaction into a mini celebration and adds that extra layer of buzz to your event.